Slice of life or the story of the sweet potatoes ;)
Posted: Tue Feb 23, 2021 10:29 pm
Since this gave me a good ol' belly laugh, I though I would share.
MY E- MAIL to my friendly neigbourhhod grocery store 2 weeks ago
***********************
re: todays order
My grocery order today included a 10 lb bag of sweet potatoes, which I didn't order.
They weren't charged to me, but I assume that they are missing from another customer order.
Regards, H
********************************************
THEIR ANSWER.......
Dear Hana,
Thank you for contacting PC Express.
We apologize for the delay in reaching out to you and appreciate you taking the time to write to us.
We are glad to hear that you are as excited as we are about PC Express! We appreciate your feedback and will make sure to share it with our team.
Please let us know if you have any further questions. We kindly ask that you do not delete or change the ticket number below. This is for your reference.
Ticket Number: 03820874
Sincerely,
Funmilayo
PC Express Customer Support
1-844-295-8219
Case Number: 09626646
MY E-MAIL
*******************************
Wow, obviously nobody bothered to actually read my e-mail ?
*****************************************************************************************
THEIR ANSWER..........
Dear Hana,
Thank you for contacting PC Express.
We are sorry for the confusion in the previous email.
We are sorry you received the extra sweet potatoes in your order.
We have fixed the problem with the other customer not receiving the item.
You may keep or dispose of the sweet potatoes as you wish.
We double checked our records to confirm thsy show you were not charged for the sweet potatoes.
Please let us know if you have any further questions. We kindly ask that you do not delete or change the ticket number below. This is for your reference.
Ticket Number: 03825090
Sincerely,
Joseph
PC Express Customer Support
1-844-295-8219
Case Number: 09626646
MY E- MAIL to my friendly neigbourhhod grocery store 2 weeks ago
***********************
re: todays order
My grocery order today included a 10 lb bag of sweet potatoes, which I didn't order.
They weren't charged to me, but I assume that they are missing from another customer order.
Regards, H
********************************************
THEIR ANSWER.......
Dear Hana,
Thank you for contacting PC Express.
We apologize for the delay in reaching out to you and appreciate you taking the time to write to us.
We are glad to hear that you are as excited as we are about PC Express! We appreciate your feedback and will make sure to share it with our team.
Please let us know if you have any further questions. We kindly ask that you do not delete or change the ticket number below. This is for your reference.
Ticket Number: 03820874
Sincerely,
Funmilayo
PC Express Customer Support
1-844-295-8219
Case Number: 09626646
MY E-MAIL
*******************************
Wow, obviously nobody bothered to actually read my e-mail ?
*****************************************************************************************
THEIR ANSWER..........
Dear Hana,
Thank you for contacting PC Express.
We are sorry for the confusion in the previous email.
We are sorry you received the extra sweet potatoes in your order.
We have fixed the problem with the other customer not receiving the item.
You may keep or dispose of the sweet potatoes as you wish.
We double checked our records to confirm thsy show you were not charged for the sweet potatoes.
Please let us know if you have any further questions. We kindly ask that you do not delete or change the ticket number below. This is for your reference.
Ticket Number: 03825090
Sincerely,
Joseph
PC Express Customer Support
1-844-295-8219
Case Number: 09626646