The failures on these this are pretty bad. Out of two incubators, I've replaced one heater, and FOUR humidity sensors. (In less than a year.)
I've never had even a 50% hatch rate out of them. The last straw was when both were loaded up with eggs, I got about a 20% hatch (About 30% if I don't count the eggs that candled clear.) out of one of them and nothing at all out of the second one. I suspect that the humidity, temperature or BOTH were off significantly, causing the problem.
One thing I noticed with a lot of eggs done in these units is that with the eggs that didn't hatch (although many pipped) is that the chicks were stuck to the inside membrane. Which I believe means the humidity was too low.
So I decided to build my own.
I purchased an incubator controller (yeah, from China) that is much higher quality than what's in the cheapies. It's a Model "XM-18" that seems to be used in a lot of the commercial grade incubators coming out of China.
In the instructions that come with it, and also based on the default settings in the controller, the humidity settings seem to be a lot higher than what came with the Cheap ones.
Specifically, it says to run it at 60% for the first 6 days, drop it to 55% for days 7-12, back up to 60% for days 13 to 18, and 70% starting at day 19. This seems a bit high from what I've seen. There's also a progressive temperature reduction at days 7, 13 and 19.
I also have an "Egg to Chick Guide" from Brower that makes incubators and equipment. It says to put the temperature at 37.5°C for the entire incubation period, and the humidity at 50-55% for the first 18 days then bump it up to 75% on day 19.
It's confusing to say the least.
Any advise would be appreciated.
Here is a picture of the chart that comes with the controller I bought and the Brower guide as a link.

And the Brower Egg to Chick guide.